Shipping policy
π¦ Processing Time
All orders are processed within 1β3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
π Shipping Time
Once your order has been processed, delivery typically takes:
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3β7 business days (Major cities in South Africa)
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5β10 business days (Outlying areas)
Please note that delivery times may vary depending on your location and courier delays.
π° Shipping Costs
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Shipping fees are calculated at checkout based on your location
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We may offer free shipping promotions from time to time
π Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your delivery in real-time.
β οΈ Delays
While we strive to meet our delivery timelines, delays may occur due to:
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High order volumes
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Courier issues
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Weather or unforeseen circumstances
CoreCurve will not be held responsible for delays outside of our control, but we will always assist you where possible.
π¦ Incorrect Address
Please ensure that your shipping address is correct at checkout.
CoreCurve is not responsible for orders delivered to incorrect addresses provided by the customer.
π¬ Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
corecurve8@gmail.com
We will investigate and assist with a replacement or solution where applicable.
π Shipping Area
We currently ship within South Africa only.
If you have any questions about your order, feel free to contact our support team β weβre always here to help π
CoreCurve Team